Shipping General Q&A
Q: How long you need take to ship the order?
A: within 3 business day.
Q: What kind of shipping way you offer?
A: We use registered air mail when the order is less than $30 and express shipping when the order is larger than $30.
Q: Where does the bricks ship from?
Wrong or Missing Parts
There is a huge kinds of parts in the store, so the difficulty of distribution and storage is large. If there is a mismatch, please contact us directly to get a solution.
For missing or damaged parts, we will send them to you for free.
What kind of package do you offer?
Usually we use plastic bags as the package.
How to select bricks at webrick?
1, Search bricks with the LEGO ID.
2, Upload the document to match with our inventory and shop multiple diffent kinds of bricks by one click.
How long does it usually take to process orders?
It usually takes 3 business day.
Do you have a minimum order quantity?
No, we don't have minimum order quantity.
If missing or damaged parts happened, what can we do?
All parts are quality checked before shipping, so if you find some missing or damaged parts, please contact us and we will send them to you immediately free of charge.
Why is the quantity I get not exactly 500 bricks when I order 500?
Our factory count bricks by weight so the quantity is not exactly as indicated.
Why are the colors of the bricks not exactly the same as I saw on your website?
The color of the bricks we get from factory may vary each time so the color may be not exactly the same color as pictured on our website.
MOC Making Resources
Find your missing parts
1, Search with LEGO ID 2, Upload the document in required format and match with our inventory.
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Webrick provides a marketplace service to allow customers to connect with stores selling LEGO and LEGO related items. We are not involved in the transaction between customers and stores and as such cannot provide any guarantees about customer, stores, or the items that stores advertise. By using Webrick you agree not to hold responsible or make claims against Webrick for any failures by customers or stores using the Webrick marketplace. Webrick reserves the right to terminate service to any member at any time for any reason without notice if it deems it necessary.
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